“Communication is the bridge between confusion and clarity.”

– Nat Turner

Howdy there,

Have you ever noticed that some emails just make you feel good, while others are just ignored?

And why do we keep going back to that one brand that we love so much?

Let’s talk about these things over a virtual cup of coffee. ☕


🎉 Why you’re their favorite?

Repeat customers—they’re not just stats in your dashboard. They’re the VIPs of your business party. And guess what? They love coming back because you make them feel special. But how do we keep the party vibes going strong?

  • Make it personal: Imagine receiving an invite that says, “Hey, you’re awesome, and we made this just for you.” That’s the vibe we aim for with every email—tailored offers, content that hits the right spot, and a feeling that “they get me.”

  • Cheers to loyalty: Think of the best parties—you know, the ones you talk about for weeks. They have VIP sections, exclusive sneak peeks, and perhaps a freebie or two.

Let’s put this to practice:

Take a look at these personalized emails and customize a few according to your website and business within Icegram Express.

Tip: Use Icegram Express Templates to make your emails further appealing.


💌 Crafting emails that feel like a hug

Tone is everything. It’s not just what you say; it’s how you say it. Want to make your emails feel like a warm, welcoming hug? Let’s get into it:

  • A/B testing your chats: Imagine if you could tweak the way you chat, finding that sweet spot where every word feels like a friend. That’s A/B testing and the best way to prove it is through warm welcome emails —finding your brand’s perfect conversational tone.

  • Speak their language: We all have that friend who just gets us. Be that friend to your subscribers. Use segmentation to customize your tone for different groups, making each email feel like a note passed in class.

    For example: Replace the regular Hey with a more friendlier greetings like Heya, Hola, Howdy!


📣 Shoutout corner: Your voice matters

Remember when we chatted about SEO insights and “Link Salad”? Mixing in your favorites with some fresh beats is our recipe for success.

Today’s SEO Insights:

  • Dive deep into google’s spam policies & updates: Uncover how Google’s evolving spam policies could affect your website, and stay ahead with the latest updates.

  • Inspiring contact us pages: Discover creative examples of ‘Contact Us’ pages that stand out, encouraging more customer interactions.

  • 5 steps to elevate your SEO game: Learn actionable steps to significantly boost your website’s SEO and enhance its visibility in search results.

But we’re curious—what’s your jam? What makes you hit ‘reply’ faster than a cat chasing a laser pointer? Do let us know!


🔍 We’re on a treasure hunt

We’re digging for gold, and your feedback is our map.

Share your thoughts, wins, and “I wish you guys did this” moments.

Every word from you is like finding another piece of treasure. 🗺️✨

Let’s make every email a reason to celebrate, every interaction a step closer to “they get me.” Here’s to more smiles, more “aha!” moments, and yes, more happy returns.

Catch you in the inbox,

Nirav Mehta, Icegram

Nirav Mehta Icegram