Purchasing / downloading a product / multiple products from our website grants you non-exclusive limited license to use the products (the “products”) sold by Icegram / Leap Ventures Limited in accordance with these Terms & Conditions (the “license”) issued by our company.

1. Plugin Licensing

Our products are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html) unless otherwise mentioned.

2. Upgrades / Automatic Upgrades

Icegram Free Plan upgrades are available via WordPress’s built in update system. For other plans: Upgrades / Automatic Upgrades are available to customers who have an active subscription only. You may not resell access to your support license key.

Note: Upgrades are provided for a term of 1 year from the time of purchase. After 1 year you need to renew your license by paying the renewal fee and only then you will be eligible for further updates.

Also, you are not allowed to resell access to your support license key.

3. Delivery

After we have successfully processed your payment, you will receive an email with the download link and support license key. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us.

4. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Icegram / Leap Ventures Limited They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

All iconography, imagery, CSS and branding is licensed under a proprietary license for unlimited personal use (unless otherwise mentioned or falling under GPL) and cannot be redistributed without the express written consent of Icegram / Leap Ventures Limited

5. Site Content

All site content, including imagery and documentation that is published on icegram.com is the property of Icegram / Leap Ventures Limited Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Icegram / Leap Ventures Limited

6. Refund Policy

No refunds for free products! For paid: We are offering non-tangible digital goods, but if you are not satisfied with our products, we can refund you for up to 30 days from the date of your purchase. Please contact us with your Order ID, the email you purchased with and purchase date for a refund request.

7. Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order and deliver a superior customer experience. We will not sell or redistribute your information to anyone.

8. Support

Icegram / Leap Ventures Limited offers plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We offer no support via email or otherwise for support of WordPress or WordPress plugins we do not develop.

Support is provided for a term of 1 year from the time of purchase. After 1 year a new license will need to be purchased in order to continue receiving support.

9. Price Changes

Icegram / Leap Ventures Limited reserved the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all plans are subject to change. Notice of price changes will be made on the site.

10. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress (or other pre-requisite software with their appropriate versions). We do not guarantee it will function with all 3rd party plugins or web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

We reserve the right to change or modify current Terms and Conditions with no prior notice.

11. Trademarks

Icegram’s logo is a property of Icegram. Unless otherwise noted, the images, content, videos, audios used on this website also belong to Icegram.

Icegram’s website may contain content mentioning terms (for example: WordPress, WooCommerce, Exit Intent, Exit Intent Technology, Rainmaker etc), images (for example: logos etc) which are proprietary to their respective owners.