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Chain and Switch Messages on Click in Engage

Pro

Dismiss an active message and immediately launch a secondary popup or thank-you notification when visitors click a call to action.

When running multiple campaigns simultaneously, you can prevent awkward visual overlaps by setting an active message to automatically close whenever another message appears.

Steps to Configure Hide on Another Message

  1. In your WordPress dashboard, navigate to Icegram Engage → Campaigns and edit your campaign.

  2. Scroll to the When (Display Rules) section.

  3. Under the Hide Trigger dropdown, select Another Message.

  4. Choose your condition:

    • Of same type: (e.g., hide the current popup if another popup is shown).

      Set hide trigger condition to hide when another message of same type displays

    • Of any type: (e.g., hide a popup if an action bar or sidebar triggers).

      Set hide trigger condition to hide when another message of any type displays

  5. Save your campaign.