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How to Schedule Workflow Emails with Delay

Pro

Schedule and delay workflow emails in Icegram Express to deliver drip content at custom time intervals.

Scheduling workflow emails with a delay allows you to send timely follow-up messages automatically—such as sending an onboarding guide 24 hours after signup, or a special coupon 7 days after purchase.

How to Set Up Timed Workflow Delays

  1. In your WordPress admin, go to Icegram Express > Workflows.

  2. Click Add New or edit an existing workflow.

  3. In the right-hand settings panel, locate the Timing section.

  4. Choose between:

    • Run Immediately: Triggers the action the moment the event occurs.
    • Delayed: Specify a custom delay duration (e.g., 1 hour, 3 days, or 1 week after the trigger).

    Workflow email scheduling timing configuration with immediate and delayed options

  5. Save the workflow.

When the event occurs, Icegram Express queues the scheduled email in the background and releases it precisely when the delay expires.