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How to Adjust Toast Message Display Duration in Engage

Control how long brief toast notifications and alert bubbles remain visible on screen before auto-dismissing in Icegram Engage.

A Toast message is a brief notification that automatically fades away after a few seconds. If your toast contains important information or a call to action that requires more reading time, you can extend or disable the auto-hide timer.

Steps to Extend Toast Display Duration

  1. In your WordPress dashboard, navigate to Icegram Engage → Campaigns and edit your toast campaign.

  2. In the campaign settings panel, locate the Hide Trigger setting.

  3. By default, toast notifications may be set to hide automatically after 5 to 10 seconds. Adjust the Hide after X seconds field to a higher value (e.g., 20 or 30 seconds).

    Configure Hide Trigger timer in Icegram Engage

  4. If you want the message to remain on screen until the visitor explicitly clicks the close button, select Never hide automatically (or set Hide Trigger to Manual close).

  5. Click Update to save your changes.