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How to Duplicate Messages in Icegram Engage

Duplicate specific message bodies, popups, or action bars within a campaign to test design variations without recreating styles.

If you want to create a similar message type with minor text or color changes, you can duplicate an individual message inside your campaign.

Steps to Duplicate a Message

  1. In your WordPress admin dashboard, navigate to Icegram Engage → Messages.

  2. In the messages dashboard, hover your cursor over the message you want to clone.

  3. Click the Duplicate link.

    Duplicate action link in Icegram Engage messages dashboard

  4. A duplicate copy will appear as a new draft message.

  5. Edit the new message to customize its headline, design, or CTA, then assign it to your target campaign.