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How to Redirect Subscribers After They Unsubscribe

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Guide departing contacts to a custom feedback survey or thank-you page after they unsubscribe in Icegram Express to ensure high deliverability and...

Instead of showing a default text confirmation, you can redirect contacts who unsubscribe to a custom WordPress page or external URL—such as an exit survey, feedback form, or alternative communication channels.

Steps to Configure Unsubscribe Redirection

  1. In your WordPress admin dashboard, navigate to Icegram Express → Settings → General.

  2. Scroll to the Unsubscribe Messages section.

  3. Under Unsubscribe Success/Error Messages, select the custom WordPress page or enter the target URL where contacts should be redirected.

    Unsubscribe redirection page setting in Icegram Express settings

    Unsubscribe redirection page setting in Icegram Express settings

  4. Click Save Settings at the bottom of the page.

Once configured, subscribers who click the unsubscribe link in any email campaign will be smoothly redirected to your designated landing page.