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How to Track Analytics in Icegram Engage

Pro

Track impressions, click-throughs, and conversion rates for your on-site messages and campaigns in Icegram Engage.

Icegram Engage automatically tracks how visitors interact with your on-site messages, giving you clear visibility into what campaigns perform best.

Key Metrics Tracked

Campaign analytics snapshot showing impressions, clicks, and conversion rate
  • Impressions: The total number of times a message was displayed to visitors.
  • Conversions / Clicks: The number of times visitors clicked the primary call to action (or submitted an opt-in form).
  • Conversion Rate: The percentage of impressions that led to a conversion (Clicks ÷ Impressions × 100).

Where to Find Your Analytics

1. Campaigns & Messages Overview Lists

The main Icegram Engage > Campaigns listing page provides an aggregate performance snapshot for every campaign, making it easy to identify top-performing campaigns at a glance.

Campaigns list table displaying performance metrics and conversions

You can see a similar breakdown on the Messages listing page for every individual message type.

2. Campaign Edit Screen

When editing a specific campaign, an analytics panel at the top shows the total impressions, clicks, and average conversion rate across all messages included in that campaign.

Campaign edit screen displaying campaign-level statistics

3. Individual Message Edit Screen

To inspect granular performance for a single message, navigate to Icegram Engage > Messages and open the message. The top bar shows exact impressions and clicks attributed to that specific message.

Message edit screen displaying individual message impressions and conversion rate