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How to Create and Manage Email Templates in Icegram Express

Create, customize, and manage email templates for broadcasts and post notifications using the drag-and-drop or classic editor.

Email templates allow you to design reusable layouts for your newsletters, automated post notifications, and post digests. Once saved, templates can be selected whenever you create a new campaign.

How to Create a New Template

  1. In your WordPress dashboard, navigate to Icegram Express → Campaigns → Templates.

    Navigate to Campaigns Templates in Icegram Express

    Navigate to Campaigns Templates in Icegram Express
  2. Click Add New Template, or choose to edit an existing design.

    Click Add New Template

    Click Add New Template
  3. Enter a title for the template and choose the template type (Broadcast, Post Notification, or Post Digest).

  4. Select your preferred editor:

    • WordPress Classic Editor: Best for straightforward text emails or custom HTML layouts.

      Classic Editor template builder

      Classic Editor template builder
    • Drag & Drop Builder: Visual builder allowing you to drag text blocks, buttons, images, dividers, and social icons into the canvas.

      Drag and drop visual email template builder

      Drag and drop visual email template builder
  5. Insert personalization merge tags as needed (e.g., {{subscriber.first_name}} or {{post.title}}). See our Merge Tags and Keywords guide for a complete reference.

  6. Custom CSS: In the Max plan, you can write custom CSS to fine-tune typography, button styling, and layout elements.

    Custom CSS panel for email templates

    Custom CSS panel for email templates
  7. Spam Score Check: In the Max plan, run an automated spam check to inspect your copy and subject lines before sending.

  8. Preview the template across mobile and desktop views, then click Save / Activate.


Icegram Express includes professionally designed templates for product launches, blog roundups, welcome notes, and holiday promotions.

Icegram Express pre-built template gallery

Icegram Express pre-built template gallery
  • Starter / Free: Core notification and plain-text templates.
  • Pro Plan: 14 high-converting newsletter and marketing designs.
  • Max Plan: 25+ customizable layouts including eCommerce promotions and post digests.

How to Edit or Delete an Existing Template

  1. Go to Icegram Express → Campaigns → Templates.
  2. Hover over any template row to see available actions: Edit, Duplicate, or Delete.
  3. Click Edit to modify content in either the Classic or Drag & Drop editor, then save your changes.