How to Manage Your Icegram Subscriptions
View billing history, update credit card details, upgrade tiers, or cancel automatic renewals from your Icegram account dashboard.
You can manage all your active subscriptions and billing preferences directly from your account dashboard.
Steps to Access Your Subscriptions
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Log in to your Icegram My Account page.
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Click on the Subscriptions tab in the account menu.
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Locate your subscription and click View.
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From the subscription details page, you can update stored payment methods, reactivate a paused subscription, or cancel auto-renewal.
Frequently Asked Questions
Are subscriptions valid for a lifetime?
No. Subscriptions are billed annually and remain active from the date of purchase for as long as renewals are maintained.
How do automatic renewals work?
If auto-renew is enabled, your subscription automatically renews on the scheduled expiration date using your saved payment card. You will receive an email receipt confirming payment. We also send an advance notification 30 days prior to the renewal date.
What do I receive upon renewal?
Renewing your subscription extends your access to product updates (ensuring ongoing compatibility with WordPress and WooCommerce releases) and direct technical support for another full year.
How much does it cost to renew?
Renewals are offered at discounted rates. Specific renewal pricing varies by plan; visit your Subscriptions tab and click View to see your exact renewal cost.
What happens if my subscription expires?
If a subscription expires or is cancelled, you can continue using the installed version of the plugin on your website indefinitely. However, you will no longer receive new feature updates, security patches, compatibility fixes, or access to technical support.
Which payment methods are supported?
We accept major credit and debit cards processed securely through Stripe, including Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
How do I disable automatic renewals?
To cancel automatic renewals, visit Subscriptions, click View on the relevant subscription, and click the Cancel button. Your plan will remain active until the end of the current billing cycle.