How to manage my subscriptions
1: Log in to My Account page
2: Go to Subscriptions tab.
3: Click on ‘View‘ subscription
4: From there, you can manage your subscriptions i.e. either you can cancel or re-subscribe or re-activate your subscription.
Subscriptions related Queries
1. Are Subscriptions Valid for A Lifetime?
No, each subscription is valid from the date of purchase and for as long as your subscriptions are in effect.
3. How Do I Renew My Subscription?
If auto-renew is enabled and you had saved your card during checkout, your subscription will renew on the due date and your will be card charged. An email notification and receipt are sent to confirm you paid for another year.
You are sent a renewal reminder email 30 days prior to the subscription renewal date (if you have not unsubscribed from our mailing lists). You can also find a renewal information at Subscriptions. These emails are also sent if auto-renew is disabled.
4. What Do I Receive When Renewing My Subscription?
Renewing your subscription entitles you to support and updates to your product. This ensures compatibility with newer versions of WordPress and WooCommerce, as well as bug fixes and new features and enhancements to the product.
5. How Much Does It Cost To Renew My Subscription?
Renewals are heavily discounted. But the amount differs from plan to plan. Please visit your Subscriptions and then click on View button to find the exact renewal cost.
NOTE: Subscriptions are billed annually. Coupon codes or other promotional discounts do not apply to renewals.
6. What will Happen If My Subscription Expires Or Is Deactivated?
If your subscription did not auto-renew, or expired, you can still use the product on your site for as long as you like but you can no longer access the file for download or receive support or updates for the product.
7. My Product Is Free, Do I Need to Renew?
3. What Payment Methods Can I Store?
Visa, MasterCard, JCB, Discover, Diner’s Club and American Express inshort whichever card Stripe supports.
4. How Do I Disable Auto-Renewals?
To disable automatic renewals for a product, visit the Subscriptions tab and click on View. From there click on Cancel button to disable auto-renewal.
Note that if you disable auto-renewal then you have to manually pay next year or re-purchase a license at full price if you want to contiune using our product.
5. I cancelled my subscription bymistake. How can I re-subscribe (re-enable / re-activate) it?
Login to your account on icegram.com and visit the Subscriptions tab. Click on the View button and then click on Re-subscribe button to re-subscribe (re-enable / re-activate) to your subscription.