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How to install Icegram and Icegram Addons for WordPress?

Installing Icegram or an Icegram Addon is extremely easy and the whole process can be completed in a couple of minutes – if not in under a minute!

TLDR; or Short Version

Icegram and its addons are all WordPress plugins. Yes, even the Icegram Theme Pack is a WordPress plugin. And you can install them just like you install any other WordPress plugin. Go to WP-Admin, Plugins and then Add New.

Step by Step Walkthrough

Icegram and its addons are all WordPress plugins. Yes, even the Icegram Theme Pack is a WordPress plugin.

When you download Icegram you get a .zip file. Similarly, when you purchase any Icegram addon (free or premium), you can download their .zip file from My Account.

These are all standard WordPress plugins, and can be installed like any other plugins.

Installing Icegram in your WordPress

Icegram can be installed in one of the two following ways.

Automatic Installation

  1. Open ‘Install Plugins’ page using ‘Plugins -> Add New’ link from sidebar menu.
  2. Click ‘Upload’ link and then ‘Choose File’ button to upload zip file of the plugin directly.
  3. Click ‘Install Now’ button to install the plugin.
  4. Activate the plugin by clicking ‘Activate’ link from ‘Plugins’ menu in WordPress.
  5. That’s it! Now locate ‘Icegram’ menu in left menu and start creating your campaigns.

Manual Installation

  1. Extract zip file of the plugin and you will get a directory named ‘icegram’
  2. Upload / copy this directory to the `/wp-content/plugins/` directory on your server – using FTP/SFTP/SCP or any other method.
  3. Activate the plugin by clicking ‘Activate’ link from ‘Plugins’ menu in WordPress.
  4. That’s it! Now locate ‘Icegram’ menu in left menu and start creating your campaigns.

Installing Icegram’s Addons

Initial Requirement – Icegram

Make sure you have Icegram installed & activated before installing any Icegram Addons!

Download the Addon file

Login to My Account area and download the .zip file of the addon you’ve ordered. The download link is also available in the order confirmation email or on the order confirmation page. (But My Account is the easiest method!)

Automatic Installation

  1. Open ‘Install Plugins’ page using ‘Plugins -> Add New’ link from sidebar menu.
  2. Click ‘Upload’ link and then ‘Choose File’ button to upload zip file of the plugin directly.
  3. Click ‘Install Now’ button to install the plugin.
  4. Activate the plugin by clicking ‘Activate’ link from ‘Plugins’ menu in WordPress.
  5. That’s it! The addon is now active!

Manual Installation

  1. Extract zip file of the plugin and you will get a directory named ‘ig-name-of-the-addon’ (for example: ‘ig-analytics’)
  2. Upload / copy this directory to the `/wp-content/plugins/` directory on your server – using FTP/SFTP/SCP or any other method.
  3. Activate the plugin by clicking ‘Activate’ link from ‘Plugins’ menu in WordPress.
  4. That’s it! The addon is now active!

Troubleshooting – Common Problems

Most of the problems in installation are related to permission problems. The best way to resolve them is to first make sure that you can install / upgrade other plugins in WordPress. And if so, delete existing Icegram / Addon folder from the server using Control Panel / FTP and then try again.

WordPress also has excellent guidelines on troubleshooting plugin installation / activation problems. Please review them too.

If something is still not working, feel free to contact us for support!

11 thoughts on “How to install Icegram and Icegram Addons for WordPress?

  1. Hi,
    After uploading the zip file of the Theme Pack 1 via WordPress, I received the error message that the existing folder already exists. I then went into my webhost’s filemanager (via CPanel), and noticed that the files within the same folder had updated to what appears to be the latest files corresponding to the latest theme pack. However, when I go into Icegram’s campaign creation or editing interface, I notice that the new themes still don’t appear.

    Darren

  2. Hi ,

    Please check that if Theme Pack-1 is activated on your site or not?
    If yes, then it should work.
    If it is still not working then follow the below steps:
    Go to Plugins page deativate -> Theme pack 1 and then from webhost’s file manager delete Theme Pack -1 folder and then again install it from WordPress. It should work perfectly. Do try it and drop me a reply 🙂

    Thanks!

    1. Thanks. Had the same issue like Darren. Managed to fix it with your help from the comment.

      1. Glad your issue is solved Hans 🙂 Feel free to reach out if you have any other questions.

  3. I was very pleased to find this web-site. I actually wanted to thanks for your time for this wonderful read!! I definitely enjoying every little little of it and My spouse and i have you ever bookmarked to check out new stuff you blog post.

    1. Thank you for your kind words Vern. Glad you like our content.

  4. I’ve had the same issue as Daren and Hans but with your help it seems to work right now! Thanks!

  5. received the error message that the existing folder already exists. I then went into my webhost’s filemanager, apter me uploading

    1. Hi Ary,
      Can you please let us know how you have try to install the Icegram addon?
      You can now just simply delete Icegram addon folder from wp-content folder and then install it again.
      This will solve your issue.

  6. Amazing very well written article.

    1. Thank you for the appreciation 🙂

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