How to show a Popup (or any other message type) when a user is inactive on the site

What is User Inactivity?

When a user come to your page but is no longer active (he has not closed the page yet) though, it is user inactivity.

At such times, show the user an Icegram message to grab attention.

So, set any Icegram message and show it to the user if he has been inactive on your website for X seconds.


Step 1: Install and Activate Icegram Engage Pro.

Step 2: Create New Campaign or Edit a previous campaign.

Step 3: Go to the Show Trigger option in the Campaign Editing Panel

Step 4: Set Show Trigger of that message as “User Inactivity” from the drop-down.

user inactivity

Step 5: Enter number of seconds in the adjoining box after which you want to show your message to the users.

Step 6: Fill in other details of the campaign and watch the preview.

Step 7: Publish / Update the campaign.